Rebate Processing Questions

Why am I getting an “Invalid” barcode message?

Be sure to read through the Terms & Conditions to make sure the product you purchased is eligible for a rebate. This includes the product variety, size, flavor and other specifications listed in the Terms &...

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Why is my receipt picture deemed too blurry?

In order to properly process receipt pictures they must be received in a legible format. Please make sure your camera is in focus and take a picture of the receipt on a flat surface and in a well-lit area. Keep...

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Why did I receive a message claiming information was missing from my receipt?

The pictures of the receipt must include the product line, date, time, and receipt total in order to be processed. This is a means of preventing fraud and helps our system process your receipt more efficiently.

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I received a message claiming my receipt had already been uploaded; will my rebate still be processed?

Only one receipt can be used per user. If another user already claimed the same receipt, the second upload will automatically be rejected.

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What happens to my rebate if my receipt date was not valid?

If the date on your receipt is before or after the offer dates stated in the offer Terms & Conditions, the rebate will automatically be rejected.

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